Fake Reviews

Managed support for addressing and removing fake content.

Fake Reviews: Haters Gonna Hate

Fake social media reviews come in many forms and can be an insidious way to harm your business. Brand owners are often left infuriated and feel helpless when false reviews are left on platforms such as Google Reviews or Facebook Feedback.  They can can include:
  • competitors trying to undermine your brand to increase their own online marketshare
  • false statements about your business
  • a false negative interaction with your staff, products or brand
  • former disgruntled employees who have an axe to grind
  • former customers who may have had a negative experience, but then proceed to use burner accounts to increase the impact of their complaint
  • ransom trolls who target brands via online review sites

brandsec’s Fake Review Shutdown Service.

brandsec have developed proven monitoring enforcement processes to detect and assist with removing fake reviews on a number of online review sites, including Google Reviews and Facebook Feedback.

Fake Social Media Review Takedown Service 

  • Qualification of the fake social review
  • Proven step by step process to remove fake reviews
  • Case management with the review platform

Managing takedown of fake social reviews can be a little bit hit and miss if you try to engage the platform direction, so it is critical that businesses engage brand protection companies like brandsec who have well developed processes and relationships to deal with fake reviews when they occur. In the long run it will save you a lot of stress and money protecting against lost customers and loss of new business.

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