Brandsec is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. 

Collection of your Personal Information

Brandsec collects the information you give us either online or by email, post, facsimile, face to face or over the phone. In most cases, the personal information Brandsec will collect from you is the personal information required in order to provide services to you, and also for ongoing management and support of those services. This information may include your full name, mailing address, phone number, email address, ABN, facsimile number and other relevant additional details. We also collect your payment details such as your bank account details.

Via the website, information about your computer hardware and software that is automatically collected by Brandsec. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Brandsec for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Brandsec website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Brandsec website, this information may be collected and used by others. Note: Brandsec does not read any of your private online communications.

Brandsec encourages you to review the privacy statements of websites you choose to link to from Brandsec so that you can understand how those websites collect, use and share your information. Brandsec is not responsible for the privacy statements or other content on websites outside of Brandsec and Brandsec family of websites.

Use of your Personal Information

Brandsec collects and uses your personal information to operate the Brandsec website and deliver the services you have requested. Brandsec also uses your personally identifiable information to inform you of other products or services available from Brandsec and its affiliates. Brandsec may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Brandsec keeps track of the websites and pages our customers visit within Brandsec, in order to determine what Brandsec services are the most popular. This data is used to deliver customized content and advertising within Brandsec to customers whose behaviour indicates that they are interested in a particular subject area.

Brandsec websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

(a) conform to the edicts of the law or comply with legal process served on Brandsec or the site;

(b) protect and defend the rights or property of Brandsec; and

(c) act under exigent circumstances to protect the personal safety of users of Brandsec or the public.

On 17 May 2018, the ICANN Board adopted a Temporary Specification modifying the WHOIS specification. It defines requirements for processing personal data which is subject to the GDPR. That personal data will be redacted from the WHOIS query, however, when requested by the relevant Registrar we may still need to provide reasonable access to that personal data to third parties on the basis of legitimate interests.

Use of Cookies

The Brandsec website use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Brandsec pages, or register with Brandsec site or services, a cookie helps Brandsec to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Brandsec website, the information you previously provided can be retrieved, so you can easily use the Brandsec features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Brandsec services or websites you visit.

Security of your Personal Information

Brandsec secures your personal information from unauthorized access, use or disclosure. Brandsec secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Brandsec will occasionally update this Statement of Privacy to reflect company and customer feedback. Brandsec encourages you to periodically review this Statement to be informed of how Brandsec is protecting your information.

Contact Information

Brandsec welcomes your comments regarding this Statement of Privacy. If you believe that Brandsec has not adhered to this Statement, please contact Brandsec at info@brandsec.com.au  We will use commercially reasonable efforts to promptly determine and remedy the problem.

When a domain name is registered, certain information is collected for use on the WHOIS service. The WHOIS service allows Internet users to query a domain name to find out the identity and contact details of the registrant. The public WHOIS service is a standard feature of domain name systems around the world. Please see auDA’s WHOIS policy at www.auda.org.au/policies/current-policies which sets out auDA’s guidelines on the collection, disclosure and use of WHOIS data.