Customer Service, Efficiency and Care
Account Manager Support
brandsec’s Account Management team are some of the most knowledgeable and experienced in the industry. We have in depth knowledge of the domain name system, domain name requirements for different TLDs, dispute mechanisms, DNS, domain name security and other domain name related products. We also pride ourselves on customer service excellence and responsive support.
Strategic Renewal Management
brandsec take care of the strategic renewal management of your company’s domain names. Your portfolio will be set to auto-renew and we work with you every quarter to ensure that you have the optimal domain name portfolio in terms of brand coverage, budget and use. We will work with the business to cull unwanted domain names or domain names that represent little value and look out for opportunities where domain names are available that align with your brand and domain name strategy.
Monthly Billing, minus the Surprises
Manually renewing domain names is administratively cumbersome and time consuming. brandsec provide our clients with a simple invoice every month. We can itemise your invoice by business unit, brand or product and can even provide multiple invoices if required. Our simplified billing model is clean and we do not surprise our clients with unwanted opt-out products or services.