
Domain Contact Information Requirements
Due to updated compliance requirements under the ICANN Registration Data Policy and the EU NIS2 Directive, domain registrars are increasing enforcement of accurate and verifiable domain contact information.
This means that all domain names must have complete and valid registrant (owner) contact details, including:
- Full registrant name or organisation
- Valid email address
- Phone number in international format (e.g. +61.123456789)
If domain contact details are incomplete or cannot be verified, registrars may request that the information be updated. In some cases, domains may be subject to restrictions until the details are corrected.
What this means for you
If any of your domains have incomplete or outdated registrant contact information, you may receive a notification requesting an update.
To avoid any disruption, we recommend ensuring that your domain contact information is accurate and up to date.
If you receive a request and are unsure how to proceed, please contact our team and we will assist with updating the details.
As always, our tea, will continue monitoring registry and policy changes and keep you informed of any updates that may impact your domain portfolio.
About brandsec
brandsec is a team of highly experienced domain name management and online brand protection experts. We provide corporate domain name management and brand enforcement services, helping brands eliminate phishing platforms across the internet. Supporting some of the largest brands in the region, we offer innovative solutions to combat threats across multiple industries.
Niluka W
Operations Director
Niluka is a results-driven Operations leader at Brandsec with over 15 years' experience in domain name management, online brand protection, and cybersecurity. Known for her strong relationship management and operational expertise, she plays a key role in leading Brandsec’s Operations and Account Management teams. From onboarding to service delivery, Niluka ensures high standards and smooth execution, fostering a culture of excellence. Her leadership and dedication make her a standout figure in the industry.


